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The Terminal Kyoto | A Harbor for Creativity
Exhibition Awu Chen 12/19/24 Exhibition Awu Chen 12/19/24

The Terminal Kyoto | A Harbor for Creativity

The Terminal Kyoto, once home to the founder of ”木崎呉服店” the prestigious kimono firm Kizaki Gofukuten, has become part of our HAKO network hosting exhibitions, workshops, and events.

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  • Questions? Reach out directly to our CEO at awu@soooul.xyz.

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    2. Who are the craftsmen featured on HAKO?

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  • At HAKO, we understand that each craft item is unique, coming in varying sizes and forms. This individuality adds a special touch to your collection but may result in shipments differing from one another. Rest assured, our team works closely with the craftsmen to ensure that every craft arrives at your home safely.

    1. Craft Variability:

    Due to the nature of crafted items, sizes, and forms may vary. This individuality is part of the charm, making your collection truly one-of-a-kind.

    2. Collaborative Packaging:

    We collaborate closely with our craftsmen to develop secure packaging methods tailored to each craft's specifications. Our goal is to ensure that your precious acquisition arrives at your doorstep in pristine condition.

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    5. Unique Unboxing Experience:

    Embrace the anticipation of a unique unboxing experience with each shipment. The variability in craft sizes and forms contributes to the excitement of unveiling a distinct masterpiece tailored just for you.

    6. Shipping Updates:

    Stay informed about your shipment's journey through our regular updates. We provide tracking information to keep you in the loop from the moment your craft leaves the craftsman's workshop to its final destination at your home.

    At HAKO, our dedication to preserving the integrity of each craft extends beyond its creation—ensuring a secure and personalized shipping experience that complements the uniqueness of your chosen piece.

  • At HAKO, we take pride in offering crafted items that are meticulously made to order, ensuring a unique and personalized experience for each collector. Due to the bespoke nature of our crafts, we regret to inform you that we do not allow refunds.

    1. Crafted to Perfection:

    Every craft on HAKO is created with utmost care and attention to detail, tailored specifically to your order. This commitment to craftsmanship ensures that you receive a one-of-a-kind piece that reflects the mastery of the artisans.

    2. Personalized Experience:

    Our made-to-order approach allows for a personalized and bespoke experience, where each collector can appreciate the individuality and uniqueness of their chosen craft.

    3. No Refunds Policy:

    In light of the personalized nature of our crafts, we do not offer refunds. We encourage you to thoroughly explore and consider your selection before completing your order, embracing the exclusivity that comes with each crafted piece.

    4. Quality Assurance:

    HAKO is dedicated to delivering crafts of the highest quality. In the rare event of any concerns or issues with your order, please contact our customer support team, and we will work diligently to address and resolve the matter.

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    While refunds are not permitted, we value your patronage and strive to ensure that your HAKO experience is nothing short of exceptional. Thank you for understanding our policy as we continue to celebrate and support the world of craftsmanship.

  • Welcome to HAKO, where craftsmanship meets connection. Before engaging with our platform, please read and understand our Terms of Service outlined below.

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